Privacy Policy
Effective November 13, 2026. This policy explains how PAL Construction, LLC ("PAL Construction," "we," "us") handles information provided through our website, estimate forms, homepage chat and project communications.
Information we collect
When you request an estimate, we receive your name, phone number, email address, property ZIP code, description of the work and answers to project questions. We also receive your SMS consent choice. When you use the homepage chat, LeadConnector processes the contact details, messages and any attachments you choose to send so we can respond. Please avoid sending sensitive financial, medical or identification information through chat.
How we use it
We use inquiry information to answer questions, schedule inspections and appointments, prepare estimates and communicate about your project. We may retain correspondence to manage ongoing work, resolve disputes and meet applicable recordkeeping obligations. Providing a phone number or starting a chat does not by itself authorize SMS messages. We do not sell your personal information.
Text messages
If you separately opt in, PAL Construction may send informational texts about your inquiry, estimate, appointments and project updates. Message frequency varies. Message and data rates may apply. Consent is voluntary, is not a condition of purchase and is not required to submit an estimate request. Our website estimate checkbox is unchecked by default. That consent does not authorize unrelated promotional texts.
Reply STOP to unsubscribe. You may receive one confirmation of your opt-out; no further program texts will be sent unless you opt in again. Reply HELP for assistance, or contact palcon@att.net or (601) 502-4424. We keep consent and opt-out records to honor your preferences.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers
Estimate submissions are sent to our GoHighLevel / LeadConnector customer relationship management service. The homepage chat is also supplied by LeadConnector. These services receive inquiry and conversation information to manage responses, records and communications for us. Messaging providers and carriers process the phone number and message content needed for SMS delivery. Information may also be disclosed where required by law or necessary to protect legal rights.
Visitor analytics
Lovable records page visits and clicks for every visitor on our published site. Page visits, time on page, page speed and errors are recorded without cookies and without identifying anyone. The analytics also records where visitors came from, their country, browser, operating system and device type. It uses no cookies, stores nothing on the visitor's device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year.
Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
Other website services and storage
Our pages request fonts from Google Fonts and photos from a content delivery service; those providers receive the technical information needed to deliver those resources, such as IP address and browser request headers. Unlike Lovable's cookieless analytics, LeadConnector chat saves session identifiers, conversation history and prompt preferences in browser storage, and receives technical request data when loaded. HighLevel's privacy policy describes its handling of that information. Our custom estimate form keeps unfinished answers in page memory rather than saving them in browser storage. There is no account sign-in or advertising pixel installed by this site's code.
Retention and security
We retain inquiry and project information as needed for the purposes described above, including legal and business obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed secure. The website is intended for people seeking construction services and is not directed to children under 13.
Your choices
You can ask to access, correct or delete your inquiry information by emailing palcon@att.net or calling (601) 502-4424. We may need to verify your request and retain records required by law. You can also write to PAL Construction, LLC, P.O. Box 4452, Brandon, MS 39047.
Changes
Updates will be posted here with a revised effective date. Please review this policy when you submit a new inquiry or change your communication preferences.